Privacy policy
Last updated: 10 November 2026
Who we are
This site is operated by NORTH ROOK ("we", "us"). Questions about your data: [email protected].
What we collect
Only what you enter in the contact form: your name, company, email, message and preferred language. We also record the country your request came from and a scrambled (hashed) form of your IP address, used only to block spam. We never store your IP address itself.
Why we use it
To reply to your enquiry and, if we work together, to manage that work. We do not sell your data, share it for advertising or add you to a mailing list.
Who processes it
Messages are stored with Cloudflare, which hosts this site, and a copy is sent to our Google (Gmail) inbox so we can reply. Both may process data outside your country under their own safeguards.
Cookies and analytics
We use no analytics, advertising or tracking cookies. Cloudflare may set a strictly necessary security cookie to protect the site from abuse.
How long we keep it
Enquiries are kept for up to 24 months, then deleted. If we work together, project records are kept for as long as the work and any legal obligations require.
Your rights
You can ask to see, correct or delete your data, or object to how we use it. Email [email protected] and we will reply within 30 days.
Changes
If this policy changes, the new version will appear on this page with a new date.